Castello City Hotel Heraklion , Heraklion (Crete)
About the Hotel
Castello City Hotel is a 4-star hotel located in Heraklion, Crete, renowned for its modern amenities and proximity to cultural landmarks. The hotel underwent renovation in 2017 and offers 68 well-appointed rooms. It sits near the Venetian walls and provides easy access to the vibrant local market and numerous historical sites.
Location
Situated at the Chanioporta area, the hotel is a short walk from Heraklion's historical center, where visitors can explore various landmarks. Public transportation, including buses that stop directly outside the hotel, facilitates easy access to local attractions. The hotel also offers secure parking for guests.
Rooms
The hotel features a variety of room types, including deluxe single, double, triple, and family rooms. Each room is equipped with modern amenities, including air conditioning, free Wi-Fi, and satellite TV. Rooms come with private bathrooms that feature rain shower cabins and high-quality bathroom amenities.
Eat & Drink
The Fifth Floor Bar & Restaurant, located on the penthouse level, offers stunning views of the Mediterranean and serves breakfast, lunch, and dinner. Guests can enjoy a buffet breakfast and a range of Cretan dishes made with fresh local ingredients. Room service is available 24 hours for added convenience.
Leisure & Business
Castello City Hotel caters to business travelers with facilities for meetings and conferences, including a dedicated conference hall. The hotel offers concierge services for excursions and can assist with car, motorbike, or bicycle rentals, providing convenient options for exploring the area.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site parking lot
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a pleasant stay at the hotel. The rooms, though functional with necessary facilities, were a bit smaller than expected for a four-star category. The staff was really friendly and offered a coupon for a future stay in Crete. The location was perfect, not far from the city center yet in a quiet area. The dining experience was superb with delicious options. Overall, a nice hotel with a few minor drawbacks.
My stay at the hotel was truly enjoyable. The rooms were spacious, clean, and boasted spectacular city views, offering a perfectly soundproof environment. The service was polite and very helpful, although there were minor issues with directions and noise levels. The location was ideal, close enough to the city center for convenience yet quiet enough for relaxation. The dining experience was superb with a wide array of choices. Overall, a great value for money with excellent facilities.
The hotel offers modern and clean rooms at a very reasonable price and is conveniently located within walking distance to famous places, although some rooms overlook a concrete 'shaft'. The staff are very helpful and friendly, especially when it comes to guidance on getting around town. The location is superb with nice sea views, despite requiring a bus for some destinations. The dining experience is very good with a variety of delicious options, particularly at the rooftop restaurant.